Support
Need help with the Rentmin app? Email us and we will get back to you as soon as we can.
Or write to notify@notify.rentmin.com. Use the same email as your Rentmin account when you can, so we can find your profile faster.
Common topics
- Sign-in: We send a 6-digit code to your email. Check spam if it does not arrive within a few minutes, then request a new code.
- Bookings: A stay is confirmed only after the landlord accepts your request. Cancel before check-in if you no longer need the room.
- Listings: Landlords can add or edit rooms, photos, price, and availability in the app.
- Messages: Use booking chat in the app to talk about an upcoming stay.
- Payment: You pay the landlord at the property. Rentmin does not take card payments in the app today.
Delete your account
To close your account and remove personal data, follow Delete account or email us from your account address.
Privacy
How we handle your data: Privacy policy.
Response time
We aim to reply within 2 business days. Urgent safety or abuse reports are prioritised.